Skip to content
Make room for better print.Save 20% with SUMMER20

Contact

Licensing questions, a job that will not impose the way you expect, or a bug worth reporting.

Last updated

Email hello@fastimpose.com. It reaches a person, and it is the only channel — there is no ticket portal and no chat widget.

Reporting an imposition problem

If a sheet came out wrong, the fastest route to a fix is a description of the job rather than a description of the symptom. Four things settle most cases:

  1. The mode, and the sheet size you imposed onto.
  2. Rows, columns and both gap values — or a note that automatic placement was on.
  3. Whether duplex and the 180° back-flip were on.
  4. What you expected the finished piece to do, and what it did instead. After cutting or folding, not on screen — the preview is rarely where the problem is.

The troubleshooting page covers the failures that come up most often, including backs printing upside down and marks landing inside the bleed.

Licensing

Questions about machine counts, transferring a licence to a new machine, invoices or VAT — email is the right route. Refunds are 30 days, no questions asked.